Client: Anthony Klokkou
Business: Sleeping Giant Media
Description: A digital search and social agency. Aiming to get more relevant traffic to your website so that your customers can find you online.
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Telephone: 01303 240715
Anthony Klokkou – Client Services Director at Sleeping Giant Media a specialist search and social agency that uses their vast range of digital know how to convert online traffic in to paying customers. Anthony grew up in an entrepreneurial family and has always had a positive attitude towards self employment. Along with his rich base of skills and strong work ethic was the prompt to start Sleeping Giant Media.
The company was set up in response to a gap in the digital search agency market. There was a need to develop an agency that delivered, integrated and maintained service delivery to its clients. Customers are very much at the front line of the business and they define themselves as the original specialist within this market, within Kent. The combined team at the business offer the tools, knowledge and expertise to deliver outstanding customer service.
High quality service is part of their growth strategy and they base this around everything they do. The moral of the story is that a happy customer will not only stay but will refer new customers. Anthony is ensuring the business is set up to achieve and is very much in control of client services. He believes in the staff ensuring the right training, management and motivation are in place to achieve great results. Growing a business can be challenging but Anthony is confident that he and the team can grow the business further.
Business Tip
“Good business relationships are worth their weight in gold, there are very few problems that can’t be overcome if there is a solid relationship in place, so never underestimate their value and never ever burn bridges!”